item: $150.00
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Сustomer Care

Products & Orders

We are delighted to have you explore our online collection, where we showcase a curated selection of our finest products. It's important to note that our online selection is just a glimpse of what we have to offer. In addition to our showcased items, we have an extensive range of products available offline. To ensure we meet your unique requirements, we kindly ask you to share your specific needs with us. By doing so, we can tailor our offerings to satisfy your preferences to the fullest.
Once you've identified the products that resonate with you, simply click "Add to Cart." If time is of the essence or you'd like personalized assistance, consider using the "Send for Inquiry" option. We are committed to responding to your inquiries within 24 hours, ensuring a seamless and efficient shopping experience.

How About Shipment?

To ensure a seamless experience, we would like to provide you with essential information regarding our shipment process.
Our products are manufactured in various locations across China, as well as in other countries. Consequently, the loading ports may vary, with common locations being Guangzhou, Shenzhen, Shanghai, Ningbo, and other relevant areas.
In terms of shipping, we primarily offer FOB (Free On Board) and CIF (Cost, Insurance, and Freight) terms. These options are designed to accommodate different preferences and requirements. Additionally, we can arrange logistics to your door when needed. If you require this service, kindly inform us in advance so that we can make the necessary arrangements to ensure a smooth delivery process.

Accepted Payment Methods

Our primary modes of payment include T/T (Telegraphic Transfer) and L/C (Letter of Credit), which are widely recognized and used in international business transactions.
In addition to traditional international payment methods, we have embraced the digital era by welcoming online payments. Customers can securely complete transactions using credit cards, providing a swift and efficient payment experience.
Should you have any inquiries or require further assistance regarding payment methods, our dedicated team is ready to assist you.

Production and Lead Time

Standard Leading Time:

Average production time: 20-30 days


Membership Advantage:

Members will experience a reduced leading time, with an average of 15-20 days.


Local Shipping and Custom Process:

Once your order is ready for dispatch, local shipping and customs processing will take approximately 5-10 days.


Global Shipping:

For our global customers, shipping durations may vary based on destination. On average, global shipping will take between 10-45 days. We are committed to ensuring that your products reach you securely, and we monitor international shipments closely to provide you with the most accurate delivery estimates.
We understand the importance of timely deliveries, and we continuously strive to optimize our processes to meet and exceed your expectations. Please note that these timeframes are approximate, and we appreciate your understanding in case of any unforeseen circumstances that may affect delivery times. If you have any specific inquiries about your order, feel free to reach out to our customer service team for personalized assistance.

ORDER PROCESS AND TIME-FRAME

Contract Deposit Confirmation:

Initiate the order process.

Customization Details Confirmation:

Drawing and other customization details will be confirmed within 2-3 working days.

Production Phase:

Production takes approximately 20-30 days (15-20 days for members).

Local Transportation:

Custom and local transportation are completed within 6-10 days.

Global Shipping:

Based on the location, ranging from 10-45 days.

Please note that the overall time-frame may be subject to minor adjustments based on specific customization requirements and shipping
destinations. We appreciate your understanding and cooperation throughout this process.